{"id":2555,"date":"2015-02-13T10:47:10","date_gmt":"2015-02-13T01:47:10","guid":{"rendered":"https:\/\/ec2-54-238-200-5.ap-northeast-1.compute.amazonaws.com\/blog\/?p=2555"},"modified":"2023-01-16T10:36:03","modified_gmt":"2023-01-16T01:36:03","slug":"%e3%81%8a%e5%ae%a2%e6%a7%98%e3%81%ae%e6%88%90%e5%8a%9f%e3%81%ae%e3%81%9f%e3%82%81%e3%81%ab","status":"publish","type":"post","link":"https:\/\/sendgrid.kke.co.jp\/blog\/?p=2555","title":{"rendered":"\u304a\u5ba2\u69d8\u306e\u6210\u529f\u306e\u305f\u3081\u306b"},"content":{"rendered":"<p style=\"background-color: #ffffff; margin: 0; padding: 20px;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-2556 noshadow\" style=\"margin: auto; display: block;\" alt=\"\u304a\u5ba2\u69d8\u306e\u6210\u529f\u306e\u305f\u3081\u306b\" src=\"https:\/\/sendgrid.kke.co.jp\/blog\/wp\/wp-content\/uploads\/2015\/02\/28862520_s.jpg\" width=\"100%\" srcset=\"https:\/\/sendgrid.kke.co.jp\/blog\/wp\/wp-content\/uploads\/2015\/02\/28862520_s.jpg 450w, https:\/\/sendgrid.kke.co.jp\/blog\/wp\/wp-content\/uploads\/2015\/02\/28862520_s-300x157.jpg 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/p>\n<blockquote>\n<p>\u3053\u306e\u8a18\u4e8b\u306f <a href=\"https:\/\/sendgrid.com\/blog\/scaling-customer-experience\/\" target=\"_blank\">Scaling the Customer Experience<\/a> \u306e\u6284\u8a33\u3067\u3059\u3002<\/p>\n<\/blockquote>\n<p style=\"margin-bottom: 20px;\">SendGrid\u306b\u306f\u304a\u5ba2\u69d8\u3068\u306e\u30b3\u30cd\u30af\u30b7\u30e7\u30f3\u3067\u4e2d\u5fc3\u7684\u5f79\u5272\u3092\u62c5\u3046\u300cCustomer Success\u30c1\u30fc\u30e0\u300d\u304c\u3042\u308a\u307e\u3059\u3002\u4eca\u56de\u306f\u3001\u3053\u306e\u30c1\u30fc\u30e0\u304c\u4f55\u3092\u5927\u5207\u306b\u3057\u3066\u3001\u3069\u3046\u3044\u3046\u3053\u3068\u306b\u6ce8\u529b\u3057\u3066\u3044\u308b\u306e\u304b\u306b\u3064\u3044\u3066<a href=\"https:\/\/sendgrid.com\/blog\/ushering-new-era-customer\/\" target=\"_blank\">Amy Mustoe<\/a>\uff08Customer Success\u30c1\u30fc\u30e0\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\uff09\u306b\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3059\u308b\u5f62\u3067\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p><!--more--><\/p>\n<p style=\"margin-bottom:12px;\"><strong>Q: Customer Success\u30c1\u30fc\u30e0\u306e\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u3068\u3057\u3066\u306e\u3042\u306a\u305f\u306e\u5f79\u5272\u306f\u4f55\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><\/p>\n<p style=\"margin-left:20px;margin-bottom:12px;\">A: \u79c1\uff08\u3068Customer Success\u30c1\u30fc\u30e0\uff09\u306fSendGrid\u304c\u304a\u5ba2\u69d8\u306b\u7d99\u7d9a\u7684\u306a\u4fa1\u5024\u3092\u63d0\u4f9b\u3057\u7d9a\u3051\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u3066\u3001\u5168\u3066\u306e\u304a\u5ba2\u69d8\uff08\u65e2\u306b\u78ba\u7acb\u3055\u308c\u30b9\u30b1\u30fc\u30eb\u3057\u3066\u3044\u308b\u30d3\u30b8\u30cd\u30b9\u304b\u3089\u65b0\u3057\u304f\u59cb\u307e\u3063\u305f\u3070\u304b\u308a\u306e\u30d3\u30b8\u30cd\u30b9\u307e\u3067\uff09\u3092\u52a9\u3051\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p style=\"margin-left:20px;margin-bottom:12px;\">\u304a\u5ba2\u69d8\u306f\u591a\u5c90\u306b\u6e21\u308a\u307e\u3059\u3002\u30c1\u30fc\u30e0\u3082\u3053\u308c\u3068\u540c\u69d8\u3001\u914d\u4fe1\u6027\u306e\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3001\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2\u306a\u3069\u69d8\u3005\u306a\u30e1\u30f3\u30d0\u30fc\u3067\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u79c1\u9054\u306f\u5168\u3066\u306e\u304a\u5ba2\u69d8\u3092\u52a9\u3051\u308b\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u3068\u3057\u3066\u30c1\u30fc\u30e0\u3092\u5f62\u6210\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u69d8\u3005\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul style=\"background-image:none;list-style-type:disc;margin-left:40px;\">\n<li style=\"background-image:none;\">\u696d\u754c\u52d5\u5411\u306b\u95a2\u3059\u308b\u77e5\u898b\u306e\u63d0\u4f9b<\/li>\n<li style=\"background-image:none;\">\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\uff08\u30e6\u30fc\u30b6\u3092\u30b5\u30fc\u30d3\u30b9\u306b\u5b9a\u7740\u3055\u305b\u308b\u30d7\u30ed\u30bb\u30b9\uff09\u306e\u652f\u63f4<\/li>\n<li style=\"background-image:none;\">IP\u30a6\u30a9\u30fc\u30e0\u30a2\u30c3\u30d7\u306b\u95a2\u3059\u308b\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0<\/li>\n<li style=\"background-image:none;\">\u4ed6\u306e\u30e1\u30fc\u30eb\u9001\u4fe1\u696d\u8005\u304b\u3089\u306e\u4e57\u308a\u63db\u3048\u652f\u63f4<\/li>\n<li style=\"background-image:none;\">\u7d99\u7d9a\u7684\u306a\u914d\u4fe1\u6027\u306e\u5411\u4e0a\u306b\u95a2\u3059\u308b\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0<\/li>\n<\/ul>\n<p style=\"margin-bottom:12px;\"><strong>Q: \u5927\u91cf\u9001\u4fe1\u8005\u306b\u95a2\u3059\u308b\u6700\u5927\u306e\u8aa4\u89e3\u306f\u4f55\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><\/p>\n<p style=\"margin-left:20px;\">A: \u30e1\u30fc\u30eb\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u672a\u3060\u4e3b\u8981\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3067\u3059\u3002\u304a\u5ba2\u69d8\u306b\u30e1\u30fc\u30eb\u306e\u826f\u304d\u9001\u4fe1\u8005\u306b\u306a\u3063\u3066\u3044\u305f\u3060\u304d\u3001\u696d\u754c\u3067\u306e\u5f37\u529b\u306a\u4fe1\u983c\u5ea6\u3092\u7bc9\u3044\u3066\u3082\u3089\u3046\u3053\u3068\u306f\u5f7c\u3089\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002\u6642\u306b\u306f\u3001\u304a\u5ba2\u69d8\u306b\u30e1\u30fc\u30eb\u306e\u9001\u4fe1\u91cf\u3092<strong>\u6e1b\u3089\u3059<\/strong>\u3088\u3046\u4f1d\u3048\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u79c1\u9054\u3068\u304a\u5ba2\u69d8\u3068\u306e\u95a2\u4fc2\u306f\u9577\u671f\u7684\u306a\u3082\u306e\u3067\u3059\u3002\u8ce2\u3044\u30e1\u30fc\u30eb\u306e\u9001\u4fe1\u8005\u306b\u306a\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u306f\u9577\u671f\u7684\u306b\u6210\u529f\u3059\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p style=\"margin-bottom:12px;\"><strong>Q: \u3042\u306a\u305f\u306fTechnical Account Management\u30c1\u30fc\u30e0\uff08\u73fe\u5728\u306eCustomer Success\u30c1\u30fc\u30e0\uff09\u306e\u6700\u521d\u306e\u30e1\u30f3\u30d0\u30fc\u3067\u3001\u305d\u306e\u30c1\u30fc\u30e0\u306f\u73fe\u572817\u540d\u307e\u3067\u6210\u9577\u3057\u3066\u3044\u307e\u3059\u3002\u30c1\u30fc\u30e0\u306e\u6210\u9577\u306fSendGrid\u306e\u6210\u9577\u3092\u3069\u306e\u3088\u3046\u306b\u6620\u3057\u51fa\u3057\u3066\u3044\u307e\u3059\u304b\uff1f<\/strong><\/p>\n<p style=\"margin-left:20px;margin-bottom:12px;\">A: \u5f53\u521d\u306f\u3001\u305d\u306e\u5f79\u5272\u306b\u5bfe\u3057\u3066\u6c7a\u307e\u3063\u305f\u8981\u6c42\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u5358\u306b\u958b\u767a\u8005\u304c\u7c21\u5358\u306b\u30e1\u30fc\u30eb\u9001\u4fe1\u3092\u3067\u304d\u308b\u3088\u3046\u52aa\u3081\u3066\u3044\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u4eca\u306f\u304a\u5ba2\u69d8\u304c\u671b\u3080\u3082\u306e\u3092\u63d0\u4f9b\u3059\u308b\u5f79\u5272\u3092\u6301\u3064\u30c1\u30fc\u30e0\u3078\u3068\u5909\u5316\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p style=\"margin-left:20px;margin-bottom:12px;\">\u5143\u3005\u3001\u89aa\u5bc6\u306a\u95a2\u4fc2\u306b\u3042\u308b\u304a\u5ba2\u69d8\u306b\u6075\u307e\u308c\u3066\u3044\u305f\u306e\u3067\u3001\u6700\u521d\u306f\u30cf\u30a4\u30dc\u30ea\u30e5\u30fc\u30e0\u3092\u9001\u4fe1\u3059\u308b\u304a\u5ba2\u69d8\u306b1\u5bfe1\u3067\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u306b\u6ce8\u529b\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u3067\u3082\u4eca\u306f\u3001Support\u30c1\u30fc\u30e0\u3001Deliverability\u30c1\u30fc\u30e0\u3068\u9023\u643a\u3057\u3066\u5168\u3066\u306e\u30ec\u30d9\u30eb\u306e\u304a\u5ba2\u69d8\u306b\u826f\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u5fc3\u304c\u3051\u3066\u3044\u307e\u3059\u3002\u79c1\u9054\u306f\u300c\u758e\u3068\u5bc6\u300d\u4e21\u65b9\u306e\u95a2\u4fc2\u306b\u6ce8\u529b\u3059\u308b\u7d44\u7e54\u3068\u3057\u3066\u5f62\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p style=\"margin-left:20px;\">\u30c1\u30fc\u30e0\u306f\u898f\u6a21\u306e\u9762\u3067\u306f\u6210\u9577\u3057\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u5358\u306b\u4eba\u3092\u5897\u3084\u3059\u3060\u3051\u3067\u306f\u8db3\u308a\u306a\u3044\u3053\u3068\u3092\u8a8d\u8b58\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u3092\u8abf\u67fb\u3059\u308b\u305f\u3081\u306b\u306f\u30d7\u30ed\u30bb\u30b9\u3068\u30c4\u30fc\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002\u5927\u5207\u306a\u3053\u3068\u306f\u304a\u5ba2\u69d8\u304c\u79c1\u9054\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u77e5\u308b\u3053\u3068\u3067\u3059\u3002\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u306f\u3088\u308a\u6210\u529f\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5f53\u521d\u306e\u601d\u3044\u306b\u53cd\u3057\u3066\u3001\u5b9f\u306f\u30e1\u30fc\u30eb\u306f\u7c21\u5358\u306b\u306f\u306a\u3063\u3066\u3044\u307e\u305b\u3093\u3001\u305d\u308c\u3069\u3053\u308d\u304b\u3088\u308a\u8907\u96d1\u3055\u3092\u5897\u3057\u3066\u3044\u307e\u3059\u3002ISP\u3068\u696d\u754c\u306e\u30eb\u30fc\u30eb\u306f\u53b3\u683c\u306b\u306a\u308a\u3001\u5e38\u306b\u5909\u5316\u3057\u3066\u3044\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p style=\"margin-bottom:12px;\"><strong>Q: Customer Success\u30c1\u30fc\u30e0\u304cSendGrid\u306e\u4e2d\u3067\u3082\u30e6\u30cb\u30fc\u30af\u306a\u306e\u306f\u3069\u3093\u306a\u3068\u3053\u308d\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><\/p>\n<p style=\"margin-left:20px;margin-bottom:12px;\">A: \u7279\u5fb4\u306f3\u3064\u3042\u308a\u307e\u3059\u3002\u305d\u308c\u306f\u5951\u7d04\u5f62\u614b\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u95a2\u4fc2\u6027\u306e\u69cb\u7bc9\u3067\u3059\u3002<\/p>\n<p style=\"margin-left:20px;margin-bottom:12px;\"><strong>\u5951\u7d04\u5f62\u614b<\/strong>\uff1a \u79c1\u9054\u306e\u30c1\u30fc\u30e0\u306f\u304a\u5ba2\u69d8\u3068\u5225\u9014\u30b5\u30dd\u30fc\u30c8\u5951\u7d04\u3092\u7d50\u3093\u3067\u3044\u307e\u305b\u3093\u3002\u305d\u306e\u4e2d\u306730\u65e5\u306a\u3044\u305760\u65e5\u7a0b\u5ea6\u306e\u77ed\u3044\u671f\u9593\u3067\u3001\u304a\u5ba2\u69d8\u306b\u4fa1\u5024\u3092\u611f\u3058\u3066\u3044\u305f\u3060\u304f\u3053\u3068\u304c\u30df\u30c3\u30b7\u30e7\u30f3\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u3046\u3059\u308b\u3053\u3068\u3067\u7dca\u5f35\u611f\u304c\u751f\u307e\u308c\u3001\u5e38\u306b\u9ad8\u3044\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3067\u4ed5\u4e8b\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p style=\"margin-left:20px;margin-bottom:12px;\"><strong>\u30b5\u30dd\u30fc\u30c8<\/strong>\uff1a \u79c1\u9054\u306f24\u6642\u9593365\u65e5\u3001\u5168\u3066\u306e\u65b9\u306b\u30b5\u30dd\u30fc\u30c8\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u305d\u306e\u4e2d\u3067\u3082\u3001\u3044\u3064\u3082\u5927\u5207\u306b\u3057\u3066\u3044\u308b\u306e\u306f\u300c\u304a\u5ba2\u69d8\u300d\u3067\u3059\u3002SendGrid\u306e\u5275\u696d\u8005\u306f\u3001\u958b\u767a\u8005\u304c\u30e1\u30fc\u30eb\u9001\u4fe1\u3057\u3084\u3059\u304f\u306a\u308b\u3053\u3068\u3092\u671b\u3093\u3067\u3044\u307e\u3057\u305f\u3002\u4ee5\u524d\u3001\u5275\u696d\u8005\u306e\u4e00\u4ebaJose\u304c<a href=\"https:\/\/sendgrid.kke.co.jp\/blog\/?p=2172\" target=\"_blank\">\u66f8\u3044\u3066\u3044\u305f<\/a>\u3088\u3046\u306b\u3001\u5275\u696d\u5f53\u6642\u304b\u3089\u304a\u5ba2\u69d8\u304c\u5168\u3066\u3060\u3063\u305f\u306e\u3067\u3059\u3002\u79c1\u9054\u306f\u4eca\u3082\u540c\u3058\u8a00\u8449\u3092\u80f8\u306b\u523b\u307f\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n<p style=\"margin-left:20px;margin-bottom:12px;\"><strong>\u95a2\u4fc2\u6027\u306e\u69cb\u7bc9<\/strong>\uff1a SendGrid\u306e\u5168\u793e\u54e1\u306f\u304a\u5ba2\u69d8\u3068\u524d\u5411\u304d\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u8cac\u4efb\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u4e2d\u3067\u79c1\u9054\u306f\u30b3\u30cd\u30af\u30b7\u30e7\u30f3\u306e\u69cb\u7bc9\u306b\u95a2\u3059\u308b\u5168\u3066\u3092\u62c5\u3063\u3066\u3044\u307e\u3059\u3002\u79c1\u9054\u306f\u304a\u5ba2\u69d8\u3092\u8a2a\u554f\u3057\u305f\u308a\u3001<a href=\"http:\/\/www.sendgriddelivered.com\/\" target=\"_blank\">SendGrid Delivered\u30c4\u30a2\u30fc<\/a>\u3001Developer Relations\u30c1\u30fc\u30e0\u3001\u305d\u306e\u4ed6\u3092\u901a\u3058\u3066\u69d8\u3005\u306a\u304a\u5ba2\u69d8\u3068\u76f4\u63a5\u304a\u4f1a\u3044\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p style=\"margin-left:20px;\">\u307b\u3068\u3093\u3069\u306eSendGrid\u793e\u54e1\u306f\u4ed5\u4e8b\u306b\u5b9f\u308a\u3042\u308b\u3082\u306e\u3092\u611f\u3058\u3066\u3044\u307e\u3059\u3002\u5c0f\u3055\u3044\u306a\u304c\u3089\u3082\u304a\u5ba2\u69d8\u306e\u30d3\u30b8\u30cd\u30b9\u306e\u4e00\u90e8\u5206\u3092\u62c5\u3063\u3066\u3044\u308b\u304b\u3089\u3067\u3059\u3002\u65b0\u3057\u3044\u30a2\u30a4\u30c7\u30a2\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u6700\u524d\u7dda\u3092\u7d4c\u9a13\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002\u3053\u308c\u306f\u3068\u3066\u3082\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u307e\u3059\u3002<\/p>\n<p style=\"margin-bottom:12px;\"><strong>Q: Customer Success\u30c1\u30fc\u30e0\u306f\u4eca\u5f8c\u3069\u306e\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u304f\u3068\u601d\u3044\u307e\u3059\u304b\uff1f<\/strong><\/p>\n<p style=\"margin-left:20px;\">A: \u554f\u984c\u306e\u4e88\u5146\u3092\u8ce2\u304f\u611f\u3058\u53d6\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002\u3067\u306f\u3001\u554f\u984c\u306e\u767a\u751f\u3092\u3069\u306e\u3088\u3046\u306b\u4e88\u60f3\u3059\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u554f\u984c\u304c\u8d77\u304d\u3066\u304b\u3089\u5bfe\u5fdc\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u5927\u5207\u306a\u3053\u3068\u306f\u305d\u306e\u524d\u306b\u691c\u77e5\u3059\u308b\u3053\u3068\u3060\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306b\u826f\u3044\u610f\u601d\u6c7a\u5b9a\u3092\u3057\u6210\u529f\u3057\u3066\u3044\u305f\u3060\u304f\u305f\u3081\u306b\u3001\u60c5\u5831\u63d0\u4f9b\u3092\u3059\u308b\u6700\u524d\u7dda\u306b\u7acb\u3061\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u3053\u306e\u8a18\u4e8b\u306f Scaling the Customer Experience \u306e\u6284\u8a33\u3067\u3059\u3002 SendGrid\u306b\u306f\u304a\u5ba2\u69d8\u3068\u306e\u30b3\u30cd\u30af\u30b7\u30e7\u30f3\u3067\u4e2d\u5fc3\u7684\u5f79\u5272\u3092\u62c5\u3046\u300cCustomer Success\u30c1\u30fc\u30e0\u300d\u304c\u3042\u308a\u307e\u3059\u3002\u4eca\u56de\u306f\u3001\u3053\u306e\u30c1\u30fc <a class=\"read-more\" href=\"https:\/\/sendgrid.kke.co.jp\/blog\/?p=2555\">&#8230;\u7d9a\u304d\u3092\u8aad\u3080<\/a><\/p>\n","protected":false},"author":2,"featured_media":2556,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-2555","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2555"}],"version-history":[{"count":2,"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2555\/revisions"}],"predecessor-version":[{"id":16233,"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2555\/revisions\/16233"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=\/wp\/v2\/media\/2556"}],"wp:attachment":[{"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sendgrid.kke.co.jp\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}